Mitchell released its Industry Trends Report (ITR) for the third quarter of 2017. In this edition, Mitchell executives share insights on how combining artificial intelligence and augmented reality can lead to new opportunities, how “smart” technology is impacting auto claims workflows, and how insurers combine data with expertise to optimize the claims process.

After Paul Gage launched the instruction program at Fayetteville Technical Community College, the first students to graduate from the program had a 100 percent job placement rate, with all of the students receiving at least four job offers.

Both BMW and General Motors (GM) have mixed-material vehicles that provide some insight into what we might expect to see more of in the future. This article will take a closer look at those vehicles and the repair strategies used by each vehicle makers.

The CIC Education and Training Committee wants to hear from those that work directly in collision repair facilities. With your help, we can better inform the industry and ultimately work to improve the education process and opportunities for you.