Employees' prying around in medical records or sharing passwords can put your practice at risk of HIPAA violations, lawsuits, and broken agreements with affiliate hospitals or practices.
As patients increasingly rely on the internet to determine which provider is best for them, online reviews play a critical role in the success — or failure — of modern medical practices.
As providers, it's our job to identify and anticipate what patients need. But, in order to deliver the right care at the right time, we need to re-examine our processes and relationships not only with our patients, but also with one another.
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