The Art of Veterinary Practice Management, 2nd Edition Mark Opperman, CVPM has teamed up with Sheila Grosdidier, BS, RVT, PHR to make the best-selling book on veterinary practice management even better! Shop now and save $20.98 » Portfolio of Award-Winning Floor Plans, 2005-2014 Go ahead — dream. Turn your hospital design fantasy into reality with the 2015 installment of this powerful resource! 100 floor plans, 35+ articles, and more. Shop now and save $38.98 » The Veterinary Receptionist’s Handbook, 3rd Edition Make your practice’s first impression on clients the best every time. This is the perfect training tool for new and eager-to-learn veterinary receptionists. Shop now and save $14.99 » Benchmarks 2014 How do successful practices do it? Learn how they manage their time, design and carry out mentorship programs, market services and products, and offer high medical standards. Shop now and save $74.98 » Open Book Management When your employees start thinking like businesspeople, they increase their contribution to top patient care and profit. Make it happen with this proven playbook from a master of veterinary business. Shop now and save $38.98 » IndustryMatter is your exclusive online resource for clinical, educational, marketing and management products from the award-winning publications and events of UBM Life Sciences, UBM Medica, UBM Advanstar, and partners. To learn more, go to industrymatter.com.