Table of Contents

Small Animal

Anesthesia

Turi Aarnes, DVM, DACVA

Measuring and managing hypotension under anesthesia
Anesthesia and coexisting disease
Local anesthetic techniques
Managing chronic pain in dogs – in the hospital and at home
Ideal methods to monitor anesthetized patients
The nuts and bolts: A review of sedative and analgesic drugs
Getting to the surgical plane: A review of induction drugs
What would you do? Analgesia case studies

Stuart Clark-Price, DVM, MS, DACVIM, DACVAA, CVA

Managing common and uncommon complications of anesthetized patients
Simplified electrocardiography of anesthetized small animals
What’s coming down the pipeline: Newer and future anesthetic and analgesic drugs
A practical approach to anesthetic protocol building for small animal practitioners
Regional anesthetic techniques for small animal patients
Neuropathic pain: Pathophysiology, diagnosis, and treatment options
Anesthesia for the acute trauma patient
Anesthesia in pregnancy and for neonatal and pediatric patients
Capnography: What’s all the huffing and puffing about?

Behavior

Ellen M. Lindell, VMD, DACVB

Pup today, dog tomorrow
Behavioral side effects of psychotropic drugs
Behavioral emUrgencies
Red herrings and zebras: The art of diagnosis
Big tails and wails: What is a cat fight?
No fine friends: Managing interdog aggression outside the home

Elizabeth Shull, DVM, DACVB, DACVIM

Veterinary behavior 101: Identifying the actual behavior problem and selecting appropriate treatments (Part 1)…..Proceedings Not Submitted
Veterinary behavior 102: Identifying the actual behavior problem and selecting appropriate treatments (Part 2)…..Proceedings Not Submitted
Calm down! Managing hyperactive, rambunctious, and rowdy behaviors in dogs and cats…..Proceedings Not Submitted
Neurologic diseases masquerading as behavioral problems: How to tell the difference and when to seek a neurologist…..Proceedings Not Submitted
Senior moments: Special behavior problems of senior pets…..Proceedings Not Submitted
Fears, anxieties, and phobias in dogs: Stopping “misbehaviors” before owners reach their limit…..Proceedings Not Submitted
Human-directed dog aggression: Prevention, intervention, treatment, and deciding when enough is enough…..Proceedings Not Submitted
Litterbox woes: Keeping cats inside the box…..Proceedings Not Submitted

Valarie Tynes, DVM, DACVB

Behavioral triage
Feline housesoiling: Diagnosis
Feline housesoiling: Treatment
Understanding fear and anxiety in your patients
Abnormal repetitive behaviors in pets
The rational use of psychotropic medications in general practice
Preventive behavior medicine for cats
Pet ferret behavior
Pet rodent behavior

Cardiology

Deborah Fine, DVM, MS, DACVIM

Distinguishing cardiac vs. noncardiac causes of cough
Electrocardiography: What’s it really good for? ECG interpretation basics
Diagnosing and managing congestive heart disease
Identifying and treating life-threatening arrhythmias
Endocarditis and myocarditis: Diagnosing and treating cardiac infection
Effusive pericardial disease in dogs and cats

Mark Kittleson, DVM, PhD, DACVIM

The golden rules of diagnosing left heart failure (cough + murmur ≠ heart failure)
Born under a bad sign: Dilated cardiomyopathy in dogs
The leak from hell: Mitral regurgitation in dogs
Getting into the thick of it: Hypertrophic cardiomyopathy in cats
Echocardiographic evaluation of cardiac function and dysfunction: A real-time schematic presentation
The triple threat: Treating heart failure in dogs

Clinical Pathology

Craig Thompson, DVM, DACVP

Cytology that every practitioner should be able to do
Blood, urine, pus, bile, chyle, water, cancer: Cytology of effusions
Lumps, bumps, and sticky-uppies: Cytology of the skin
The power of pee: Urinalysis, the forgotten fellow
Stuff YOU can do to increase your diagnostic yield in clinical pathology
Pitfalls! Top clinical pathology air balls

Clinical Pharmacology

Alan Chicoine, DVM, MSc, DACVCP

Recent advances in NSAID pharmacology: How to maximize safety and efficacy (Part 1)
Recent advances in NSAID pharmacology: How to maximize safety and efficacy (Part 2)
Using compounded drugs in your veterinary practice: Balancing risks and rewards
Antimicrobial resistance and patients with urinary tract infections – A case-based analysis of your options (Part 1)
Antimicrobial resistance and patients with urinary tract infections – A case-based analysis of your options (Part 2)
Pharmacokinetics can be useful! Using PK/PD to optimize antimicrobial regimens
Pharmacokinetics can be useful! Using PK/PD to optimize phenobarbital and KBr therapy for seizures
White feet, MAYBE treat? Pharmacogenomics and the use of ABC-B1 substrate drugs in veterinary practice

Critical Care

Vicki Campbell, DVM, DACVA, DACVECC

Common neurologic emergency cases
The feline emergency patient: It’s not a dog!
SIRS and sepsis update
Managing oliguric acute renal failure patients
Sedation of emergency patients
CPR update
Respiratory triage: Differentiating upper and lower airway diseases
Acute respiratory distress syndrome and acute lung injury
Pulmonary thromboembolism and hypercoagulability

Armelle de Laforcade, DVM, DACVECC

Managing cardiac emergencies in dogs and cats
Approach to the trauma patient
Fluid therapy dilemmas
Cardiopulmonary resuscitation
Managing septic peritonitis
Respiratory complications of severe disease
Heatstroke

Bernie Hansen, DVM, DACVIM, DACVECC

Initial assessment and monitoring of critically ill patients
Fluid therapy: Hold the salt
Using computers to customize fluid therapy plans
Laboratory evaluation in critical illness
Severe sepsis and septic shock
Methods of respiratory system support
Approach to the respiratory emergency patient
Managing acute pain and the complications of analgesic treatment

dvm360 Leadership Challenges

Marcus Brown, DVM; Elizabeth Colleran, DVM, MS, DABVP; Ilona Rodan, DVM, DABVP; Jane Brunt, DVM; and John Volk

Growing your feline practice…..Proceedings Not Submitted

Jane Brunt, DVM

Working with shelters: Allies or enemies?.....Proceedings Not Submitted

Jane Brunt, DVM; Mark Cushing, JD; and Jed Rogers, DVM

Why veterinarians hate (and love) local shelters…..Proceedings Not Submitted

John Volk

Financial health: How do you and your practice compare?
Capturing more cat clients

John Volk; Jessica Fragola, VMD; Dean Tyson, DVM; and Mark McGaunn, CPA/PFS, CFP

Bridging the financial and generational gaps in veterinary medicine…..Proceedings Not Submitted

Dentistry

Ben Colmery, DVM, DAVDC

Dentistry case presentations: The good, the bad, and the ugly
Orthodontics: What’s healthy and what’s not
Periodontics: The what, why, and wherefore of therapy (Part 1)
Periodontics: The what, why, and wherefore of therapy (Part 2)
The feline mouth: Cats are from another planet (Part 1)
The feline mouth: Cats are from another planet (Part 2)
Endodontic therapy: Therapy for the obsessive-compulsive clinician

Johnathon Dodd, DVM, FAVD, DAVDC

Extraction techniques in cats
Extraction of maxillary fourth premolar and canine teeth in dogs
Extraction of mandibular first molar and canine teeth in dogs
In-depth oral pathology
Stages of periodontal disease
Tooth resorption and gingivostomatitis in cats
Dental radiography
An exercise in reading intraoral films…..Proceedings Not Submitted
What’s your diagnosis? A fun interactive session…..Proceedings Not Submitted

Christopher Snyder, DVM, DAVDC

Maxillofacial trauma in puppies and kittens
How to improve dental homecare compliance
Dental imaging: Capturing great images
Dental imaging: Interpreting the findings
Regional anesthesia for dental patients
Noninvasive jaw fracture repair techniques
Successful periodontal therapies
Oral emergencies: What can’t wait

Dermatology

Valerie Fadok, DVM, PhD, DACVD

Atopic dermatitis in the 21st century
Using antibiotics wisely in the age of methicillin resistance
Allergies in cats
Canine otitis externa: The bane of our existence
It’s what? Atypical mycobacteriosis
Dealing with dermatophytosis

Ian Spiegel, VMD, MHS, DACVD

Diagnosing and managing dermatophytosis and demodicosis in cats
Facial dermatitis in cats and dogs
Eosinophilic granuloma complex, feline atopic dermatitis, and cutaneous adverse food reactions
How to recognize and manage flea allergy dermatitis
Topical therapy: Overview and clinical correlations (Part 1)
Topical therapy: Overview and clinical correlations (Part 2)

Stephen D. White, DVM, DACVD

Autoimmune skin diseases
Bacterial skin infections
Fungal skin infections
An assortment of cutaneous conditions
Fleas and the pruritic mites
Demodicosis in dogs and cats
Cutaneous manifestations of internal disease
Skin diseases of rabbits and rodents

Endocrinology

Rebecka Hess, DVM, DACVIM

Which insulin should I use when?
Diagnosing hyperadrenocorticism in dogs
Treating hyperadrenocorticism in dogs
Diagnosing and treating hypoadrenocorticism in dogs
Diagnosing and treating hyperthyroidism in cats
Diagnosing and treating hypothyroidism in dogs

Catharine Scott-Moncrieff, MA, Vet MB, MS, DACVIM, DECVIM

Diagnosing and treating difficult canine hypoadrenocorticism cases
Diagnosing canine hyperadrenocorticism: The role of sex hormone profiles
Treating hyperadrenocorticism in dogs: Mitotane or trilostane?
What’s new in hyperthyroidism in cats?
The latest on insulin therapy in dogs and cats
Managing difficult diabetes cases: A case-based approach
Controversies in diagnosing and managing canine hypothyroidism
Diabetic remission in cats
Managing hypoglycemia in a variety of disorders

Exotic Animal Medicine

Peter G. Fisher, DVM, DABVP

Exotic companion mammal dentistry
Standards of care for guinea pigs
Using cytology in exotic companion mammal diagnosis
Common dermatologic conditions in exotic companion mammals
Exotic companion mammal endocrine disease
Exotic companion mammal urogenital disease

Darryl Heard, BVMS, PhD, DACZM

Rabbit anesthesia and analgesia
Introduction to rabbit dentistry
Reptile anesthesia and analgesia
Anesthesia and restraint of North American wildlife: Deer, bison, felids, bears, small mammals, and birds
Rabbit husbandry, nutrition, and preventive care
Avian anesthesia
Backyard poultry medicine: Clinical fundamentals (Part 1)
Backyard poultry medicine: Clinical fundamentals (Part 2)

Thomas Tully, Jr., DVM, MS, DABVP, DECZM

The latest in wound care for companion small mammals and birds
Nutrition and treatment of gastrointestinal disorders in small exotic mammals
Diagnosing and treating parasites in small exotic mammals
Facing the companion exotic animal challenge: Diseases and diagnostic testing in small mammals and birds
Sedating and anesthetizing companion small mammals and birds: The secret to clinical success
Commonly used therapeutic agents in companion small mammals and birds: Pros and cons

Feline Medicine

John Berg, DVM, DACVS

Cats are not small dogs: Feline soft tissue surgery
Gastrointestinal surgery in cats (Part 1)
Gastrointestinal surgery in cats (Part 2)
Urogenital surgery in cats
Respiratory surgery in cats
Feline surgical oncology: A quick overview

Elizabeth Colleran, DVM, MS

Building trust and relationships in the Cat Friendly Practice (Part 1)
Building trust and relationships in the Cat Friendly Practice (Part 2)
First steps in creating a Cat Friendly Practice (Part 1)
First steps in creating a Cat Friendly Practice (Part 2)
Concord with cats: Avoiding the rodeo
End of life considerations for cats (Part 1)
End of life considerations for cats (Part 2)
Practical approach to feline renal patients
Growing your feline practice…..Proceedings Not Submitted

Terry Curtis, DVM, MS, DACVB

Feline elimination issues (Part 1): Not using the litterbox
Feline elimination issues (Part 2): Urine marking
Over-grooming in cats
Making the indoor cat “happy”
Getting cats to get along
Human-directed feline aggression

Ilona Rodan, DVM, DABVP

Growing your feline practice…..Proceedings Not Submitted
The Cat Friendly Practice: A win-win-win for you, cats, and clients
Unlocking the feline patient psyche to relate better to cats and their people
Preventing feline aggression at the veterinary practice
Ouch! How do you know your patient hurts?
Cats as pets and keeping them from returning to shelters
Contented cats: Making their home environment work
Who to adopt and how to introduce cats to prevent disaster
10 tips to get cats back into practices
Arthritis in cats

Gastrointestinal Medicine

Craig Webb, DVM, DACVIM

Making a diagnosis: Setting yourself up for success
The GI tract starts before the GI: Oral and esophageal disorders
Crappy cat cases: A look at cat crap
Yellow cat cases: A look at yellow cats
Feline triaditis: Occam’s razor or Hickam’s dictum
Novel therapies for chronic enteropathies
Nutrition basics from a junk-food junkie
IBD or GI lymphoma?
Failed therapy: Adversity or opportunity

Mike Willard, DVM, MS, DACVIM

Common esophageal diseases: Much, much more than just megaesophagus (Part 1)
Common esophageal diseases: Much, much more than just megaesophagus (Part 2)
Pancreatitis: No such thing as a typical case
Chronic small bowel diarrheas: IBD is not the most common cause
Protein-losing enteropathies: Low albumin is not always a bad prognosis
GI blood loss, hematemesis, and ulceration
Chronic canine hepatobiliary tract diseases
The textbooks are wrong about portosystemic shunts

Imaging

Ryan King, DVM, DACVR

Back to the basics: Thorax interpretation paradigm
Back to the basics: Abdomen interpretation paradigm
Growing up: A review of orthopedic developmental disorders
Time to intervene? An interventional radiology primer
When to (and NOT to) refer for advanced imaging
The ABCs of digital imaging: PACS, DICOM, RIS, etc.
Ultrasonography in emergency practice
Radiography myths and misconceptions
Radiography roundtable: An interactive session with audience requests

William R. Widmer, DVM, MS, DACVR

Radiographic interpretation for critical care and ER clinicians
Radiography of fracture healing
Thoracic radiography and cardiac disease
Making sense of pulmonary interstitial patterns
Avoiding the biggest mistakes in thoracic radiography
Abdominal ultrasonography: Getting the most from your machine
When you don’t have an ultrasound machine: Special radiographic procedures revisited
When should I refer for a CT or MRI?

Internal Medicine

Adam Birkenheuer, DVM, DACVIM, PhD

Where is that coming from? Managing fever of unknown origin
Cytauxzoonosis: A treatable disease!
Practical approach to anemia and thrombocytopenia
Canine vector-borne diseases: Which cases? Which tests?
Birkenheuer’s “bone pile”: Interesting internal medicine cases
Seeing the forest through the trees: Getting the most out of your lab work

Neurology

John Rossmeisl, DVM, MS, DACVIM

The practical approach to pelvic limb lameness
Status epilepticus: New drugs, devices, and developments
Which way is up? A review of small animal vestibular disease
New horizons in brain tumor therapy
Me-OW! Common neurologic diseases of cats
The movers and shakers: Disorders of abnormal involuntary movement
Cerebrovascular disease in small animals
What’s new in intervertebral disk disease?

Nutrition

Valerie Parker, DVM, DACVIM, DACVN

Nutritional management of chronic enteropathies
Nutritional management of various forms of kidney disease
An overview of unconventional diets
The use and misuse of “liver diets”
How to manage obese patients
Implementing enteral nutrition in practice

Sherry Sanderson, DVM, PhD, DACVIM, DACVN

What’s the deal with corn and by-products: Fact vs. fiction
New nutritional information for managing chronic kidney disease in dogs
Cats and carbohydrates: Is there really a problem?
Using nutrition to fight inflammation
Dog diarrhea and cat constipation: Nutrition can help
Obesity, chronic inflammation, and mobility issues
Probiotics: Not just for diarrhea anymore
Nutritional management of urolithiasis in dogs (Part 1)
Nutritional management of urolithiasis in dogs (Part 2)

Oncology

Kristine Burgess, DVM, DACVIM

Osteosarcoma in dogs: No bones about it
Updates on lymphoma in dogs for 2014
No guts, no glory: Lymphoma in cats
Establishing a cytologic diagnosis of cancer
Beam me up: Using radiation therapy in cancer
Histiocytic diseases: It’s complicated

Ophthalmology

Ken Abrams, DVM, DACVO

Ten common mistakes to avoid in managing your eye cases
Glaucoma: Advancements for an ancient disease
Ophthalmic surgery: Some for you; some for me

Micki Armour, VMD, DACVO

Ocular pharmacology
Retrobulbar disease in dogs and cats

Jennifer Hyman, VMD, MA, DACVO

Lens disease: Medical vs. surgical treatment
The “red” conjunctiva: Making the correct diagnosis

Peter Mohoric, VMD, DACVO

Uveitis
Management of complicated corneal ulcers

Orthopedics

Marc Havig, DVM, DACVS, CCRT

Improving patient mobility: Physical rehabilitation for arthritic patients
Demystifying cranial cruciate ligament surgery: Is there a best technique?
Patella luxation: Treatment basics and when to refer
Common developmental orthopedic disease: Diagnosis and treatment
Diagnosing difficult forelimb lameness in dogs: Elbow dysplasia and shoulder injuries
Feline lameness: Diagnosis and treatment

Steven Martinez, DVM, MS, DACVS

Management strategies for select juvenile-based orthopedic diseases in dogs…..Proceedings Not Submitted
Strains, sprains, and automobiles (or “other disruptions”): Diagnosis and treatment…..Proceedings Not Submitted
What’s new in treating osteoarthritis in dogs and cats…..Proceedings Not Submitted
Appropriate external coaptation for treating musculoskeletal trauma…..Proceedings Not Submitted
When fracture repairs go south: How to recognize, revise, and save the day…..Proceedings Not Submitted
Nonosteotomy-based cranial cruciate ligament stabilization repairs: Are they still options?.....Proceedings Not Submitted
Managing fractures in dogs and cats…..Proceedings Not Submitted

John Payne, DVM, MS, DACVS

Arthroscopic treatment of diseases of the elbow and shoulder
TPLO, TTA, or TR: Which should I choose?
Managing patellar luxations in dogs
Decision-making in fracture repair
Managing immune-mediated arthritis in dogs
Managing pelvic fractures in dogs
Managing hip, elbow, and carpal luxations in dogs
Current concepts in managing hip dysplasia in dogs

Pain Management

Michael Petty, DVM, CVPP, CVMA, CAAPM, CCRT

Acupuncture for pain
101 ways to use local anesthetics
Alpha-2 drugs in general practice
Assessing acute and chronic pain in dogs and cats
Using NSAIDs safely in dogs
The business of pain management
Neuropathy and the pain patient
Beyond NSAIDs: Adjunctive pain-modifying medications
Opioids and opioid use

Parasitology

Karen Snowden, DVM, PhD, DACVM

Update on heartworms: Is drug resistance possible?
Parasitology diagnostics: What are the choices besides fecal flotation?
Hemoprotozoa in dogs and cats: An update on Babesia, Cytauxzoon, and Hepatozoon
GI protozoa in dogs and cats: An update on Giardia, Cryptosporidium, and Tritrichomonas
What am I missing? Helminths in the tissues of dogs and cats
What am I missing? Systemic protozoa in dogs and cats
Epidemiology of common parasites of the dog and cat: What recent surveys show
Parasites of zoonotic importance: What do I tell clients?
Common parasites of dogs and cats: Is the pattern changing?

Public Health

CAPT John Gibbins, DVM, MPh, DACVM

Safe handling and administration of chemotherapy in veterinary practice…..Proceedings Not Submitted

CAPT Estella Jones, DVM

The public health veterinarian and medical countermeasures…..Proceedings Not Submitted

LCDR Amy Peterson, DVM, PhD, DACVPM

Department of Defense response to a multistate outbreak of fungal meningitis: United States, October 2012…..Proceedings Not Submitted

CDR Kis Robertson, DVM, MPh, DACVPM

Foodborne illness clusters reported to the U.S. Food Safety and Inspection Service, Fiscal Year 2007-2012……Proceedings Not Submitted

CDR Catherine Rockwell, DVM

The impact of antimicrobial resistance on public health, veterinary medicine, and regulatory policy…..Proceedings Not Submitted

LCDR Evan Shukan, DVM, MPH, DACVPM, DACLAM

Flying monkeys? New frontiers in transgenic animals, not just mice any more…..Proceedings Not Submitted

Respiratory Medicine

Carol Reinero, DVM, DACVIM, PhD

Physical examination clues for managing patients in respiratory distress
Acute pneumonia in dogs
Cytology to diagnose pulmonary diseases of dogs and cats
Challenging clinical respiratory cases in dogs and cats
Managing tracheal collapse
Inhalant therapy

Shelter Medicine

Frank Bossong, DVM

Management of infectious disease in shelters: Culture of compliance
Vaccination protocols for shelter dogs and cats
Feline infectious peritonitis: Diagnosis, prevention, and control
Mobile spay-neuter programs: Assisting shelters and communities while providing hands-on RVT and veterinary training
Kitten season: The need for fostering programs and care of feline neonates
Shelter medicine: The new frontier for veterinary education
Rabbit (Oryctolagus cuniculus) trap-neuter-release – Not just for cats anymore

Soft Tissue Surgery

Matthew Keats, DVM, DACVS

Surgery of the biliary tract: Let’s get the plumbing right
Soft tissue sarcoma: Radiation therapy or aggressive surgery
Wounds of the distal extremity: We can reglove
Perineal hernia: Let’s cure the bulge
Perianal tumors: What’s under the tail?
Chest wall injury and reconstruction: No spackle or drywall here

Emily Klocke, DVM, DACVS

Effective wound management strategies
Upper airway disease
Lower urinary tract surgery
Septic peritonitis
Principles of surgical oncology
Migrating plant foreign bodies in hunting dogs
Surgical diseases of the prostate

Sports Medicine

Peter Lotsikas, DVM, DACVS, DACVSMR and Faith Lotsikas, DVM, CCRT

Achilles tendon injuries: What’s new in imaging diagnostics and treatment techniques?
Iliopsoas strains: Now that we all know how to diagnose them, what do we do next?
Sports injuries of the feet – from fractures to strains

Christine Zink, DVM, PhD, DACVSMR, CVSMT, CAC, CVA

Introduction to canine sports and sports injuries
Canine locomotion and gaits: Differences and similarities to horses
Canine sports retraining: Getting athletic dogs back to performance

Toxicology

Sharon Gwaltney-Brant, DVM, PhD, DABVT, DABT

Managing poisoning emergencies
Antifreeze toxicosis
ABCDs of rodenticides
Toxicology of nutritional supplements and herbal products
Common household hazards
Common outdoor hazards
Hot topics in clinical toxicology

Urology

Julie Byron, DVM, MS, DACVIM

Challenges in lower urinary tract disease
Crystals, stones, and diets, oh my!
Resistant urinary tract infections
Blastomycosis and other fungal diseases
Endourology of dogs and cats
When Spot leaves a spot: Urinary incontinence in male and female dogs
Proteinuria: Now that I’ve found it, what do I do about it?

Gregory Grauer, DVM, MS, DACVIM

Staging and managing CKD: A tale of two cats
The importance of proteinuria and hypertension in CKD
ACE inhibitors and CKD
Acute-on-chronic CKD: Case presentations
Cats, calcium, and kidneys
Hyperthyroidism and the kidneys

USDA/NVAP

Rory Carolan, DVM

Module 8: International movement of horses…..Proceedings Not Submitted

John Davis, DVM, MS, MBA

Module 9: Interstate and international health certificates for Category 1 animals…..Proceedings Not Submitted
Module 21: Animals’ fitness to travel…..Proceedings Not Submitted

Patrice Klein, DVM, MS, DACVPM

Module 18: Avian influenza and exotic Newcastle disease…..Proceedings Not Submitted

Christa Speekman, PhD

Module 13: Aquatic animal health regulations and health certification…..Proceedings Not Submitted

Alan Huddleston, VMD

Module 11: Sheep and goats: Disease awareness and health certificates…..Proceedings Not Submitted

Large Animal

Equine Medicine

Elizabeth, Davis, DVM, PhD, DACVIM

Equine herpesviruses and associated equine diseases
Inflammatory airway disease
Infectious respiratory disease
Equine vaccinology
Muscular diseases of horses
Equine immunology
Neurologic examination of horses
Weight loss in horses
The latest on NSAIDs and pain medications in horses

Scott McClure, DVM, PhD, DACVS

Using regional antimicrobial therapy
Shock wave therapy (Part 1)
Shock wave therapy (Part 2)
Arthrocentesis techniques (Part 1)
Arthrocentesis techniques (Part 2)
Distal limb analgesia for lameness exams and what it means

Practice Management

Marcus Brown, DVM; Elizabeth Colleran, DVM, MS, DABVP; Ilona Rodan, DVM, DABVP; Jane Brunt, DVM; and John Volk

Growing your feline practice…..Proceedings Not Submitted

Jane Brunt, DVM

Working with shelters: Allies or enemies?.....Proceedings Not Submitted

Jane Brunt, DVM; Mark Cushing, JD; and Jed Rogers, DVM

Why veterinarians hate (and love) local shelters…..Proceedings Not Submitted

Brian Conrad, CVPM

Say this, not that: Conquering client communication
Change is good: How to build innovation at your practice
Be Sherlock: Uncovering the “mystery” of what clients want and need
Chicken soup for an ailing profession: How veterinarians can find renewed financial health

Louise Dunn

A new plan to improve client relationships
Making it easy to do business with your practice
Stand out from the pack with client-driven culture
Small schedule changes to boost the bottom line
Power up your team with structured on-the-job training

Karen Felsted, CPA, MS, DVM, CVPM

dvm360data: What clients really want from your practice
Veterinary Economics: Building a better practice with data
Firstline: Building a better team with data

Karen Felsted, CPA, MS, DVM, CVPM and Jessica Goodman Lee, CVPM

What if … your client visits are down?
What if … your expenses are out of control?
What if … clients won’t come back for rechecks?

Karyn Gavzer, MBA, CVPM

Giving pet owners what they want
How to make the value proposition in practice
Oldies but goodies: A new look at senior patients
3 team meeting tips to drive positive change
How to make staff learning stick
3 phone mistakes even the best receptionists make

Jessica Goodman Lee, CVPM

Bad behavior costs big bucks
Healing the dysfunctional team
Own your job: Creating a culture of accountability

Laurie Hess, DVM, DABVP

Streamlining the specialist referral process
Getting media to work for you
Get your practice seen online – on smartphones
Marketing tips to try today
Creating great content for social media
25 big social media techniques

Laura Laaman

Improve care with customized wellness plans
Cut the headaches by successfully implementing wellness plans
5 ways to use your practice phone to increase client visits
5 more ways to use your practice phone to increase client visits
Stop sending ‘em to the competition: 5 ways to keep clients
Stay in front of clients – even when they’re not in front of you

Dave Nicol, BVMS

Top 5 recruitment mistakes…..Proceedings Not Submitted
Preparing for your recruitment…..Proceedings Not Submitted
How to write laser-targeted job advertisements…..Proceedings Not Submitted
How to design tests to eliminate poor candidates…..Proceedings Not Submitted
How to interview properly…..Proceedings Not Submitted
What to do when the successful candidate says yes…..Proceedings Not Submitted

Mark Opperman, BS, CVPM

Elevating your customer service
Income harvest: Picking your low-hanging fruit
The best advice I ever got: What successful practices know
More new clients, loyal clients, transactions: Here’s how
Ending performance review anxiety
Inspiring, motivating, and delegating to team members

Denise Tumblin, CPA

Profit’s not a bad word: 4 ways to improve medicine with better business
Succession planning: 5 steps to grow your own buyer (Part 1)
Succession planning: 5 steps to grow your own buyer (Part 2)
Open appointments: 3 things to do right now
The big secret to motivating employees
Marketing-plan-in-a-box: Just add you!

John Volk

Financial health: How do you and your practice compare?
Capturing more cat clients

John Volk; Jessica Fragola, VMD; Dean Tyson, DVM; and Mark McGaunn, CPA/PFS, CFP

Bridging the financial and generational gaps in veterinary medicine…..Proceedings Not Submitted

Jeff Werber, DVM

Exam rooms: Where the “magic” happens
Is technology killing your practice?
Conflict resolution in the workplace
Best practices for handling bad online reviews
The trick to adapting to clients’ budgets

Technician Program

Turi Aarnes, DVM, DACVA

Anesthesia case studies: What would you do?

Micki Armour, VMD, DACVO

Canine glaucoma

Mary Berg, BS, RVT, VTS (Dentistry)

Promoting dentistry in your practice
A review of dental anatomy and charting
Dental instrumentation and maintenance
What lies beneath: Dental radiography
OMG! What is that? Oral pathology
Cats don’t read textbooks: Feline dentistry

Kristine Burgess, DVM, DACVIM

Everything you want to know about veterinary cancer and chemotherapy

Julie Byron, DVM, MS, DACVIM

Urinary catheter placement and care

Armelle de Laforcade, DVM, DACVECC

Patient assessment and monitoring

Valerie Fadok, DVM, PhD, DACVD

Updates on allergies in dogs and cats

Deborah Fine, DVM, MS, DACVIM

Essentials of blood pressure monitoring

Peter G. Fisher, DVM, DABVP

Perioperative care for exotic companion mammals

Sheila Grosdidier, BS, RVT

The best advice I ever got: What successful team members know
Work shark: How to handle the bully at work
Can my boss do that? Know your rights

Sharon Gwaltney-Brant, DVM, PhD, DABVT, DABT

All natural but not always safe: Toxic plants

Bernie Hansen, DVM, DACVIM, DACVECC

Fluid therapy tips and tricks

Marc Havig, DVM, DACVS, CCRT

Pain management for the orthopedic patient

Darryl Heard, BVMS, PhD, DACZM

Management of critical avian patients

Emily Klocke, DVM, DACVS

The veterinary technician as the assistant surgeon

Peter Mohoric, VMD, DACVO

Inside the eye: Anatomy and physiology

Jody Nugent-Deal, RVT, VTS (Anesthesia, CP Exotics)

Management of critically ill exotic small mammals
Anesthetic drugs: A review for veterinary technicians
Monitoring equipment: What should we really be using?
Advanced anesthetic techniques in dogs and cats
Advanced anesthetic techniques in exotic animals
Anesthesia for the pediatric patient

Andrew Roark, DVM, MS and Dave Nicol, BVMS

Beer Summit: Managing for better medicine

Andrew Roark, DVM, MS and Brian Conrad, CVPM

Causing chaos: How (and why) to break the rules
Managing mayhem: Case studies of drama survival
Terminating turmoil: Conflict resolution for technicians

John Rossmeisl, DVM, MS, DACVIM

Triage of neurologic patients

Catharine Scott-Moncrieff, MA, Vet MB, MS, DACVIM, DECVIM

Update on the medical management of feline hyperthyroidism

Elizabeth Shull, DVM, DACVB, DACVIM

Principles of preventing and managing dog behavior problems in the veterinary setting…..Proceedings Not Submitted

Mary Tefend, CVT VTS (ECC)

Emergency procedures every technician should know
Calculating drug dosages
Transfusion support for bleeding patients
Improving the outcome of critical patients
Nutritional support for ill patients
Canine parvovirus: Current treatment recommendations

Stephen D. White, DVM, DACVD

Dermatologic zoonoses