Thank you for your continued interest in Firstline. As you know, our mission is to inspire receptionists, credentialed technicians, practice managers and veterinary assistants to build strong relationships with co-workers, improve their communication skills, and educate clients with confidence in order to enhance their contributions to a veterinary practice and maximize every patient’s well-being. Don’t miss out on a single issue! Please take a moment to update your subscription information to continue receiving Firstline uninterrupted. It’s simple, SUBSCRIBE HERE to renew today! Best, Portia Stewart Editor Firstline It’s simple, SUBSCRIBE HERE to renew today! Have a prosperous 2014, Best, Brendan Howard Editor Firstline