Thank you for your continued interest in Firstline. As you know, our mission is to inspire receptionists, credentialed technicians, practice managers and veterinary assistants to build strong relationships with co-workers, improve their communication skills, and educate clients with confidence in order to enhance their contributions to a veterinary practice and maximize every patient's well-being. Don't miss out on a single issue! Please take a moment to update your subscription information to continue receiving Firstline uninterrupted. It's simple, SUBSCRIBE HERE to renew today! Best, Portia Stewart Editor Firstline It�s simple, SUBSCRIBE HERE to renew today! Have a prosperous 2014, Best, Brendan Howard Editor Firstline