TECHNICAL

What To Do When The Instrument Panel Is Lit Up Like A Christmas Tree

This feature discusses the diagnostic process with electronic modules.
The customer’s complaint is the A/C doesn’t work, nor will the radio. There are several warning lights that come on intermittently, as well as a warning chime that sounds from time to time. The headlights will not come on, although the daytime running lights are on all the time and the turn signals and four way flashers do not work. Does this sound like a problem most techs will want to tackle?
This story offers some diagnostic solutions.

TECHNOLOGY

Modern Motor Oil Madness

Auto Professionals Discuss Industry Challenges & Solutions This year’s Motor Age Roundtable features automotive professionals with various industry perspectives — from trainer to shop owner.
These pros parallel their passion for fixing and improving vehicles by discussing solutions to some of the biggest challenges troubling the automotive repair industry today, such as staying up to date with ever-changing technology, raising awareness of the importance of training, altering the public’s perception of the industry and attracting young talent.

PROFITABILITY

Early Warning Sign Of Financial And Operational Failure

The shop owners who monitor their numbers properly on a monthly, or at least on a quarterly basis, are in more control than they may think. That is if they study the trends their numbers tell them.
This piece offers some guidance for properly measuring performance. Once the right key financial criteria and goals have been established for the business, it is a matter of monitoring the criteria to see where the business is going in relation to the objectives established.