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Your August issue of Veterinary Economics is now available!


Dial it down: The Fear-Free checklist
This puppy goes to "11"—but you don't want that! The easy, intermediate and expert tips here can make visits at your practice less stressful. Maybe even *gasp* fun ...

Has your pharmacy taken a hit in sales?
Data from Benchmarks 2015: A Study of Well-Managed Practices show that 74 percent of practices have seen sales drop in the past two years.

Clinic design with Fear-Free in mind
Veterinary architect Heather Lewis shares her tips for eliminating pets' stress, starting with design.

Florida dean says scholarships and best answer to debt
By Julie Scheidegger
James Lloyd, DVM, PhD, plans to raise $5 million for scholarships—and hopes other schools will too.

Pet skin sagas: Managing emotional veterinary clients for better dermatology examinations
The heat is on: Your client sees the pet's red, sore skin and expects it to be cured right away. How do you manage these expectations and arrive at a better dermatology examination? Use these tools.

Three things you can do to be Fear-Free—fast
By Katie James
Kelly Searles, practice manager at Bigger Road Veterinary Center in Springboro, Ohio, shares quick strategies any practice can implement to lower patient stress.

What do you do when veterinary staff members break equipment?
By Jeff Rothstein, DVM, MBA
Training and communication are your best bets when it comes to preventing accidents.

Make the most of hard-working veterinary employees who won't stay forever
By Heather Blount, CVPM
This Practice Manager of the Year nominee tackled the elephant in the room and turned a hiring irritation into a morale booster.

Taking vacation is [im]possible
By Julie Scheidegger
Actionable steps to make stepping away from your veterinary clinic actually work.

6 reasons why the proposed Fairness to Pet Owners Act fails veterinary patients, practices
By Bash Halow, LVT, CVPM
The legislation is a solution to a nonexistent problem, veterinary business consultant writes in an open letter to Congress.

Veterinary Economics magazine on the iPad

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DVM360 TOOLKIT FOR
FELINE CARE

> Those frustrating vomiting cats: A new protocol.

> Baby, I got your money: Get past client bias to help cats

> Sample scripts: How to respond to cat owners who resist veterinary care

> Quiz: How cat-friendly is your practice?

> GIVE IT AWAY!
   Cat facts, stats and folklore
   • Breed of the month: Sphynx cats
   Client handout: What is good healthcare for cats?
   Practice tool: Feline report card
   Client handouts: Top 10 stress triggers for cats (and dogs)

> WATCH AND LISTEN!
   
Fun video: Don't stress out that cat!
   
Expert opinion: Recognizing cat constipation
   • Expert opinion: 2 strategies to bring more feline patients into your practice

 
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