Empowering the Pet Parent's Perspective: Communication, Collaboration & Connection

 
Thursday, April 22 | 7 PM EDT • 4 PM PDT

As veterinary professionals, you are trained to be the experts in the examination room. Your clients look to you for answers concerning medicine and surgery, and you need to be able to fulfill their needs. However, there are times when you need to hear from your clients as much as they need to hear from you.

In this free webinar, speaker Ryane Englar, DVM, DABVP (Canine and Feline Practice) and moderator Adam Christman, DVM, MBA, will discuss in what ways the client is an expert in the consultation room and how you can draw upon the client’s experiences and knowledge base to improve partnership.

This program has been submitted (but is not yet approved) for 1 hour of continuing education credit in jurisdictions that recognize RACE approval.

 
Sponsored by