Fulfillment

 Order Processing:
 Name  Assignments  Email  CONTACT - BACKUP
SF Specials Special project requests for Tradeshows sf-specials@hcl.com Thillai Nayagam
Thillai.K@hcl.com
Madasamy (Male) Financial reporting, inquiry and balancing Madasamy.Muthukani@hcl.com Keerthika.Kamalakannan@hcl.com
Gnanamani.R@hcl.com
Debby Muellner

Financial Services coordination onsite (subscription checks, credit card batches, cash)

Document retrieval for Fulfillment Audits, Postal Audits, Financial Audits or Legal issues

Muellner@hcl.com Ryan Williams
Ryan.williams@hcl.com
Anne Murray

PO entry and receipts for pick-and-pack inventory

Pick-and-Pack Warehouse Inventory reporting and inquiry

Amurray@hcl.com Debby Muellner
Muellner@hcl.com
BOOKS Team Fulfillment queries and support on BOOKS and Marketing Products books@hcl.com Ryan Williams
Ryan.williams@hcl.com
SF Specials Circulation system setup (publication setup, subscription cards, demographics, control coding, and list uploads) sf-specials@hcl.com Non Hendrickson
Nhendrickson@hcl.com
Audience Development Support – Publications:
 Healthcare
 Name  Assignments  Phone  Email
Sathiskumar (Male) COG, CP, DERM, MEDEC, OPHT,ONC, PT, UROL +1 714-845-0252
Extn. 6055028
SathishKumar.C@hcl.com
Sreelesh (Male) DT, MHE, OD, OTE +1 714-845-0252
Extn. 6055028
Sreelesh.N@hcl.com
 Licence
Sathiskumar (Male) LCNS +1 714-845-0252
Extn. 6055028
SathishKumar.C@hcl.com
 Pharma-Science
Guhaprasad (Male) APCT, LCGC, SPEC, PHTE, NO +1 714-845-0252
Extn. 6055029
Guhaprasad.K@hcl.com
Sreelesh (Male) BIOP, LCE, PHEX, PTE +1 714-845-0252
Extn. 6055028
Sreelesh.N@hcl.com
 Veterinary Medicine
Guhaprasad (Male) VET, DVM +1 714-845-0252
Extn. 6055029
Guhaprasad.K@hcl.com
Sreelesh (Male) FIRST +1 714-845-0252
Extn. 6055028
Sreelesh.N@hcl.com
 Automotive
Sam (Male) AMB, ABRN, MA +1 714-845-0252
Extn. 6055029
Samuel.manoj@hcl.com
 DENTAL
Sathiskumar (Male) DPROD +1 714-845-0252
Extn. 6055028
SathishKumar.C@hcl.com
Sreelesh (Male) FIRST +1 714-845-0252
Extn. 6055028
Sreelesh.N@hcl.com
 BJI
Guhaprasad (Male) ACC, MRM, TRBO +1 714-845-0252
Extn. 6055029
Guhaprasad.K@hcl.com
 E-Media
Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries acidirect@hcl.com +1 714-845-0252
Extn. 6055020
GayathiriDevi.T@hcl.com
Editorial-related orders, systems updates, show attendee emails & miscellaneous queries emediaorders@hcl.com +1 714-845-0252
Extn. 6055045
Chandrasekaran.D@hcl.com
Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports emediasupport@hcl.com +1 714-845-0252
Extn. 6055045
Chandrasekaran.D@hcl.com
Deployment of enewsletters & enewsletter deployment systems updates enewsapproval@hcl.com +1 714-845-0252
Extn. 6055045
Chandrasekaran.D@hcl.com
Standard Turnaround

Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries – 48 hours

Editorial-related orders, systems updates, show attendee emails & miscellaneous queries - 48 hours

Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports - Request delivery date

Deployment of enewsletters & enewsletter deployment systems updates - Deployment date

If your request is a rush, please mention “RUSH” in the email subject line or call us, to get our immediate attention. Please ensure that your RUSH requests reach us by 1PM CST, so we do our best to process them within the same day
 For any concerns, please direct to the below staff:
LEVEL 1 Thillai Nayagam (Male) +1 714-845-0252
Extn. 6055030
Thillai.K@hcl.com
LEVEL 2 Non Hendrickson
Subbu
(Male)
+1 218-740-7241
+1 714-845-0252
Nhendrickson@hcl.com
Subbu.S1@hcl.com
LEVEL 3 Tamilselvan (TS) (Male) +1 218-251-0592 Tselvan.manivasagan@hcl.com