Creative & Premedia | Fulfillment | Information Technology| | Quality
Classifieds | Print Collateral | Directories | Project Management | Web Operations
Fulfillment
Order Processing: |
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| Name | Assignments | CONTACT - BACKUP | |
| AStar | Special project requests for Tradeshows |
hclb.astarnoida@hcl.com | Manjeet Verma manjeet.verma@hcl.com |
| Madasamy | Financial reporting, inquiry and balancing | mmuthukani@media.advanstar.com | Chitra Sundaresan csundaresan@media.advanstar.com |
| Debby Muellner | Financial Services coordination onsite (subscription checks, credit card batches, cash) Document retrieval for Fulfillment Audits, Postal Audits, Financial Audits or Legal issues |
dmuellner@media.advanstar.com | Ryan Williams rwilliams@media.advanstar.com |
| Anne Murray | PO entry and receipts for pick-and-pack inventory Pick-and-Pack Warehouse Inventory reporting and inquiry |
amurray@media.advanstar.com | Debby Muellner dmuellner@media.advanstar.com |
| BOOKS Team | Fulfillment queries and support on BOOKS and Marketing Products GROUP and BULK renewal requests Books and Marketing Products setup (products and system configuration) |
books@superfill.com | Chitra Sundaresan csundaresan@media.advanstar.com |
| SF Specials | Circulation system setup (publication setup, subscription cards, demographics, control coding, and list uploads) | sf-specials@media.advanstar.com | Non Hendrickson nhendrickson@media.advanstar.com |
Audience Development Support – Publications: |
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| Healthcare | |||
| Name | Assignments | Phone | |
| Sam | HT, MEDEC, CP, FORM, OTLA, MHE | 714 845 0252x 27160 | smanoj_mariaarul@media.advanstar.com |
| Baskar | OD, UROL, COG, CST, OPH ,OTE, DT | 714 845 0252 x 27109 | bvelu@media.advanstar.com |
| Prakash | DERM | 714 845 0252 x 27105 | psankaran@media.advanstar.com |
| Licence | |||
| Prakash | LCNS | 714 845 0252 x 27105 | psankaran@media.advanstar.com |
| Pharma-Science | |||
| Prakash | PHTE, SPEC,PTE | 714 845 0252 x 27105 | psankaran@media.advanstar.com |
| Sam | LCGC, PHEX, APCT, BIOP | 714 845 0252x 27160 | smanoj_mariaarul@media.advanstar.com |
| Baskar | LCE, GXP, JVT, GXP/JVT RENEWAL, PEDE | 714 845 0252 x 27109 | bvelu@media.advanstar.com |
| TPP | |||
| Prakash | JCR RENEWALS, ECN, ECNON, JCP, JCPON, JQI, JQION, SOURCE, SOURCEON, JCR reports, GNSS | 714 845 0252 x 27105 | psankaran@media.advanstar.com |
| Sam | BLUE | 714 845 0252x 27160 | smanoj_mariaarul@media.advanstar.com |
| Veterinary Medicine | |||
| Prakash | DVM, VE, FIRST, VM | 714 845 0252 x 27105 | psankaran@media.advanstar.com |
| Automotive | |||
| Prakash | ABRN, MA, AMB, | 714 845 0252 x 27105 | psankaran@media.advanstar.com |
| Sam | DN | 714 845 0252x 27160 | smanoj_mariaarul@media.advanstar.com |
| DENTAL | |||
| Baskar | DLP | 714 845 0252 x 27105 | bvelu@media.advanstar.com |
| Sam | DPROD | 714 845 0252x 27160 | smanoj_mariaarul@media.advanstar.com |
E-Media |
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| Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries | acidirect@media.advanstar.comm | |
| Editorial-related orders, systems updates, show attendee emails & miscellaneous queries | ||
| Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports | ||
| Deployment of enewsletters & enewsletter deployment systems updates | ||
Standard Turnaround
Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries – 48 hours
Editorial-related orders, systems updates, show attendee emails & miscellaneous queries - 48 hours
Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports - Request delivery date
Deployment of enewsletters & enewsletter deployment systems updates - Deployment date
If your request is a rush, please mention “RUSH” in the email subject line or call us, to get our immediate attention. Please ensure that your RUSH requests reach us by 1PM CST, so we do our best to process them within the same day
| For any concerns, please direct to the below staff: | |||
| Publications (Chennai) | |||
CONTACT – LEVEL 1 |
Senthil Santharam |
1-714-845-0252 x 27084 | ssantharam@media.advanstar.com |
| CONTACT – LEVEL 2 | Raghuveer Darsi |
1-714-845-0252 x 27085 | |
| Tradeshows (Noida) | |||
CONTACT – LEVEL 1 |
Manjeet Verma |
1-408-636-1326 x 70153 | |
| CONTACT – LEVEL 2 | Gurpreet Walia |
1-408-636-1326 x 72070 | |
| Fulfillment (Duluth) | |||
CONTACT – LEVEL 1 |
Non Hendrickson |
1-218-740-7241 | nhendrickson@media.advanstar.com |
| CONTACT – LEVEL 2 | Tamilselvan Manivasagan |
1-218-740-6832 | tamilselvan.manivasagan@mpe.hcl.com |